How to start selling your food

1. Profile page

Complete the form and our team will start building your cook profile

2. Upload menu

Tell us about the dishes you want to sell, and we'll bring your menu to life

3. Food hygiene checks

Make sure you've completed the necessary food hygiene checks, and you're good to go!

Step 1: Profile page

profile page form
Simply click the button below to complete your form, and our team will start building your cook account, ready for you to start selling.  Your profile page tells people who you are, what food you cook, and when they can order it. It should take you no longer than 10 minutes to complete. If you have any doubts about the questions in this form, please read our FAQ’s below, or get in touch with the team.
profile page form

Step 2: Upload your menu

Now for the fun part! Click the button below to complete a form for each dish or food item that you want to add to your menu. Make sure you have had a bit of a think about the food you want to add to your menu before you start completing this form. It can be helpful to have a list of each dish/food item you want to upload before you begin. Please also have a read of our photography guidelines before capturing and/or uploading photos of your dishes.

Step 3: Food hygiene checks

There are two food hygiene checks you need to complete to ensure you are selling your food safely through our platform. 

1. Register your food business with your local authority. This will take you no more than 10 minutes and then the council will get in touch to arrange a kitchen inspection.                                                       

2. Obtain a Level 2 Food Hygiene Certificate. You can complete the course we have linked below, or choose one yourself (just make sure it is ‘CPD accredited’).

Please send us a digital copy of your certificate and your council registration number if you already have it, or when you have completed these steps. 

Step 3: Food hygiene checks

There are two food hygiene checks you need to complete to ensure you are selling your food safely through our platform. 

1. Register your food business with your local authority. This will take you no more than 10 minutes and then the council will get in touch to arrange a kitchen inspection.                                  

2. Obtain a Level 2 Food Hygiene Certificate. You can complete the course we have linked below, or choose one yourself (just make sure it is ‘CPD accredited’).

Please send us a digital copy of your certificate and your council registration number if you already have it, or when you have completed these steps. 

Need some help?

If you’re stuck with any of our forms, have a read of our ‘frequently asked questions’ below.’ If you can’t find the answer to your question or you’d like to speak to someone in our team, send us an email or book in a call here.

Frequently asked questions

Your notice period needs to suit you and your lifestyle, so it needs to be as much time as you need to prepare an order once you have received it! However, most of our cooks ask for 23- 48 hours notice, any longer and it could have an impact on your orders. 

Hang tight, someone from our team will be in touch shortly to confirm your call. If for any reason you don’t hear from us within a few days, please send us an email. 

Our team will review your form and get in touch with next steps within a week. If you know what food you want to sell you can also start completing your food forms. 

A Level 2 Food Hygiene course will teach you the basic principles of food hygiene, and we ask all our cooks to demonstrate this knowledge. If you do not have a (minimum) Level 2 certificate, you can complete one here, or you can choose  a different one yourself.

They typically take no longer than 2 hours to complete.  If you already have a certificate, please send us a copy. 

You need to submit a food business registration with your local authority. This will take you no more than 10 minutes and then the council will get in touch to arrange an inspection of your kitchen.  

We expect all our cooks to get a minimum 4* rating upon inspection, which is very achievable with some careful preparation. 

It is essential that the council are aware you are running a food business from your home kitchen. 

Ideally a nice smiley photo of you, holding something delicious in your home-kitchen! Don’t worry if you don’t have a picture of you cooking though, it isn’t essential. Just try to avoid selfies or close up pictures, so that we have plenty of space to work with. 

We understand not everyone’s week looks the same, and you might work shift patterns or have changes in your plans. That’s fine, your availability is just a rough framework for your customers to see when they can order.
You can either update your availability with us weekly, or keep yourself as available as possible and hope you’re available to fulfil any order you receive, and rearrange those that you can’t do. 

There is no ‘right’ amount of food to have on your menu. Only share food that you love to cook, and know your limits! Of course the more food you have on offer, the more food there is for customers to choose from. We would suggest starting with approximately 5-10 dishes if you can. 

Most smartphone cameras are plenty good enough for food photography, as long as you’re following a few simple steps.
Have a read of our photography guidelines and give it a go! We are happy to provide feedback. 

If you’re interested in a professional photoshoot, let us know and we can put you in touch with a local photographer. The cost of this can vary, but it could be a good nvestment for your food business, as photos really sell your food! 

If you aren’t familinar with the 14 key allergens, we would highly recommend you complete this quick course.
It is important to let people know which allergens are present in the food you’re preparing, and update this if your ingredients or recipes change. 
If you’re unsure, please get in touch and we would be happy  to help. 

Setting prices for your food can be hard, and unfortunately there is no ‘one size fits all!’
You’ll need to consider several factors including ingredient costs, packaging, electricity costs and your labor. 
The best place to start is by looking at the price for similar dishes (both on our website, as well as other local food businesses), to ensure your prices are competitive.

Finding a pricing strategy that works for your business and the type of food you’re cooking may take some trial and error. We will always provide feedback if we think your prices don’t look right, and you can edit the prices of your dishes at any point. 

Find the answer to the following questions:
1. What is my role in this food business? I operate as a sole trader.

2. What is the trading name of this establishment? If you don’t have a ‘business’ name yet, this doesn’t matter as it won’t be shared with anyone. You can just choose something  generic, like ‘your name, your food’

3. When will your establishment begin trading?  The council just want to know when you’re going to start selling your food. If you don’t have an exact date yet, don’t worry. Just make a sensible guess.

4. Who will this establishment supply food to? The correct answer is: ‘This establishment will supply food directly to end consumers.’
  

Great news, you probably won’t need to do another. Just send us a copy and we’ll have a look and let you know if your certificate is valid. 

Once you have submitted your application, wait for the council to get in touch to acknowledge your registration. 
They will give you a date for an inspection of your home kitchen, and let you know how to prepare for this. 
You can familiarise yourself with what to expect on the Food Standards Agency website

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