General

All About the Cooks is an exciting new online platform which enables you to buy authentic and wholesome home-cooked food from talented cooks near you, with Delivery and Collection arranged to suit you both.

You use location and filters to find the cooks who make the food you are looking for, near you. Each cook has a profile page which tell you all about them, the food they create and their delivery/collection arrangements. Once you’ve chosen, you simply place your order and pay through the site.

All cooks have to register with the Local Authority which means they can be inspected at any point. We also expect all cooks to have passed their Level 2 Certificate in Food safety and Hygiene.

Cooks tell you on their profile page which of the 14 key allergens are present in the food. And it will be shown on the packaging too. Need to know more? Contact us at info@allaboutthecooks.com

We pride ourselves on knowing the value of good quality home-cooked food. We carefully select cooks who we know share our passion for delicious food and create mouth-watering meals. We place high expectations on all our cooks and strongly encourage consumers to rate and review dishes regularly. We want to create a community amongst our cooks and encourage them to become ‘Supercooks’ by producing excellent quality dishes. ‘Mystery shoppers’ are frequently employed to test the quality of all the food.

We will want to know! If you have received foo you are not fully satisfied with, please contact us at info@allaboutthecooks.com, within 24 hours of receiving the food.

No, there are no direct costs, although we will deduct commission to cover our costs and to make sure you are adequately insured. So your costs relate to how much you sell.

You will have the opportunity to talk to your cooks via a chat function on the website to talk about special requests or make delivery arrangements.

Becoming a cook

Yes. Most importantly, you need to cook delicious food and be passionate about home-cooking.

All our cooks have to register with the Local Authority, which means you can be inspected to achieve a hygiene rating, but you can continue to cook and sell your food in the meantime. Once you are inspected, we expect you to achieve a 4* or 5* rating. We also expect all cooks to have passed their Level 2 Certificate in Food Safety and Hygiene.

You will need to speak English well enough to understand the process, and communicate clearly with buyers, especially around allergens and delivery/collection arrangements. You could get someone to help you with this but it is very important.

The food you cook and sell through All About the Cooks will automatically be insured, but, once you are up and running, you might like to think about the extra security of having your own insurance.

We’d also like to meet you for an informal chat, ideally at our office in Bristol.

Once you become a cook through our platform you’ll have the opportunity to create your own Cook Profile Page. This is where you can share your story; a bit about you, what inspires you, your signature dishes and why you cook what you do. People aren’t just buying food, they are buying YOUR food, and the stories behind it.

The things you do best. Whatever you love to cook and people love to eat. 

Well, this is also up to you to decide what is best for you, and the food you cook. Customers could collect from your home or you might choose to deliver it yourself – you can charge a little extra for that if you choose to. This sort of information should be included on your profile page.

This will also be included in your profile page. You might choose to cook on a regular day and deliver the next. Or you may just want to take the week off. We understand that some of our cooks will be fitting it around other things going on in their lives, so its important that they can be very flexible – that’s one of the great things about being one of the AATC cooks – the power is in your hands!

Your creations, your price! It’s up to you what you charge for your food, although do remember that we will take some commission.

No, there are no direct costs, although we will deduct commission to cover our costs and to make sure you are adequately insured. So your costs relate to how much you sell.

People will pay for the food when they order on the website. Once we know its been received by a happy customer, we’ll process the payment to be made to you by bank transfer as soon as possible, ideally within a week.

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